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"Integrity" is a $30M revenue (2021 Proj) $4.8M EBITDA, (2021 Proj) 48% gross margin, B2C home services business supporting the repair, maintenance and service of HVAC, plumbing, electrical and other home systems. The Company’s reputation is impeccable, as is its retention of technicians.
Because this business operates to care for its employees, communities and customers in a professional, competent and quality manner. They charge fair prices that allow them to do excellent work, on-time and right the first time. The result is consistent, steady and profitable growth. If you’re looking to build a high integrity home services company, Integrity will make an excellent platform or addition to a similarly operated professional operation.
Integrity enjoys a solid management team who oversee day-to-day operations. All managers expect to remain post sale and the owner seeks a transaction that will provide an equity opportunity for key managers today, as well as, for the future leaders of tomorrow. While interest will be robust in this 48% gross margin home services provider, know this engagement enjoys a “bold faith” twist. If you understand a philosophy tied to living your faith and honoring God by how you run His business and treat employees and customers, we want to talk to you. Our goal is getting aligned with a capital partner or strategic acquire who has a common culture, humility and philosophical approach to business. We see an excellent organic growth and buy/build opportunity for similar business owners who run their companies to support their communities, customers and employees with integrity.
The Company operates from two facilities within an hour of the other. The operations are located east of the Mississippi.
Market Outlook / Competition
The market for home services is highly competitive. "Integrity" competes literally on its service philosophy and long-term approach to serving customers consistently well. The Company founders identified being on-time, doing quality work and looking at the life time value of a customer as foundational elements of their service philosophy. Not taking advantage of a customer when they’re at their most frustrated moment, makes them happy, loyal and eager to tell their friends and family about their service. This service philosophy, along with other servant leadership components are an identifiable difference in the market.
Management is strong with a solid team taking care of day-to-day operations. The Company believes in supporting their community in a variety of ways and they’re recognized for helping both employees or customers who find themselves in challenged circumstances.
The home services space is highly competitive.